If you have questions about the Global Business Standards, or are concerned about conduct that you believe violates Sara Lee standards or the law, talk to your manager. If this seems inappropriate, or if you don’t believe the person to whom you’ve reported your concern has taken appropriate action, talk to human resources, internal audit, the law department or a business practices officer. Reports will be handled promptly, thoroughly, fairly, and discreetly. Business Practices Resource Line Employees may contact the Sara Lee business practices officer through e-mail (Business.Practices@SaraLee.com), by calling the Business Practices Resource Line, or by submitting a report through www.SaraLeeResourceLine.com. The resource line is available 24 hours a day, 365 days a year. Translators are available. Call toll-free +1-800-285-7964. Callers outside the U.S. may call toll-free by using their local AT&T Direct access number, or by calling +1-312-345-5715 and reversing the charges. Local toll-free numbers are also available in several countries. See Resources for the list of the local resource line numbers and instructions on calling the Resource Line. Calls to the Business Practices Resource Line may be made anonymously. Anonymous callers will be advised if additional information may be required before an effective investigation can take place. Callers will be assigned a confi dential identifi cation number. Some employees may prefer that they not be identifi ed other than to the business practices officer, even if they have chosen to give their name. Confidentiality will be maintained to the fullest extent possible.